FAQ’s & Contact

When will I be able to register for the BIHS ASM?
Registration will open in March 2017.  If you would like to be notified about registration or receive any further information about BIHS, please register your interest on the homepage.

I have registered online but not yet received my confirmation.
It can take up to 5 days for the Conference Organisers to process your registration and email you your confirmation and invoice. If you have not heard back from them after 5 days, please telephone +44 (0)131 336 4203 or email bihs@in-conference.org.uk.

When will I be able to submit an abstract for the conference?
Abstract submission will be open on Monday 27th February and the deadline date for submissions is Friday 7th April 2017.

How do I view the programme online?
Please visit the programme tab of this website to view the preliminary programme.

How do I get to the conference?
Please see details of how to travel to the conference on the Annual Meeting page of this website, under ‘Getting There’.

Are there prizes or awards available at the BIHS ASM 2017?
Yes, there are prizes available, click here for more information.

When is the early registration deadline?
The early registration deadline is Monday 19th of June.

Is there a reduction if I can only attend part of the conference?
There is a reduced registration fee for delegates only looking to attend one day of the conference, see the registration page on this website for further details.

Would I still be able to register if I arrive late at the Conference?
Yes, our registration desk is open every day throughout the event at the times shown in the programme. Please note that the on-site fees are more expensive.

I received the following error message when trying to complete the payment on the registration site:
Card type not selected
Please check that you have ticked the card payment button positioned to the left of the card details section. Please note that this means we have not received your registration

Do I have to pay by credit card online or can I be invoiced?
We request that all registrations are paid online.

Will I be charged for my payment?
If payment is made by bank transfer we ask that you pay all bank charges. Alternatively we can accept payment by credit card where there are no additional fees for delegates

Can I pay by American Express?
We can only accept card payments by VISA, VISA Debit and MasterCard.

Declined
Unfortunately this message suggests that your credit card provider is blocking payment. Please contact your bank directly to resolve this issue. Please note that this means we have not received your registration.

Can I get a receipt for my payment to attend the conference?
Receipts will be issued electronically via email and this will be the only form of receipt.

How can I receive an invitation letter to the meeting for my VISA application?
We are able to issue an invitation letter once we have received your completed registration and payment. Please make this request in the notes section at the end of the online registration process.

We require a minimum of 7 days notice and your letter of invitation will be sent by email.

VALIDITY OF PASSPORTS
It is your responsibility to ensure that your passport is valid for travel and we recommend that you check with your local Embassy.  Please note that some countries require your passport to be valid for up to 3 months from the date of return.

IMPORTANT MESSAGE
If you have been contacted by the following company please DO NOT REPLY:
Exhibitors Housing Management
USA:11407 SW Amu St.
Tualatin, OR 97062
Germany: Bahnhof str. 6
85244 Röhrmoos
Phone (USA): +1-800-600-4513
Fax (USA): +1-800-600-4513
Phone (Germany): +49-813-930-433-97
Fax (Germany): +49(0)813-175-794-06
Phone (UK): +44-20-863-805-69
Email:ops@exhibitorshm.com

This is a SCAM and it is vital that you do not reply with any details. If you are contacted by them please ignore and delete the email.

Contact

BIHS ASM 2016
c/o In Conference Ltd
Unit 1, Q Court
Quality Street
Edinburgh
EH4 5BP
Tel: +44 (0) 131 336 4203
Email: bihs@in-conference.org.uk